Note: GenetiQ rebranded from Intact on 2 March, 2026. You may still see reference to our former name.
- All
- Feature Focus
- Training Videos
- Webinars
Search Function Feature Focus
Feature Focus
In this feature focus video, Louie Seers, Xline Sales Consultant, shows you the updated search feature in in the latest Xline update.
Credit Control Module
Feature Focus
In this short session, Xline Sales Consultant Louie Seers demonstrates the Credit Control module and how it simplifies customer debt management.
Order Point Recalculation Feature Focus
Feature Focus
Louie Seers, our Xline Sales Consultant, delivers a comprehensive training session on the Order Point Recalculation function.
Batch Stock Reorder Feature Focus
Feature Focus
Louie Seers, our Xline Sales Consultant, walks you through the 'Batch Stock Reorder' feature. Rather than creating purchase orders one by one, this streamlined approach lets you generate multiple orders simultaneously, saving you time and effort.
The Wheel of Optimisation
Webinars
Aimed at business owners, managers, and team members, the webinar introduces a simple yet powerful framework—the “Wheel of Optimisation”—to help businesses assess and improve various operational areas, identify opportunities, and take concrete action.
Text to Item Point of Sale Feature
Training Videos
In this sneak peek, Xline Manager Jonathan Byrne introduces you to our new 'Text to Item POS' feature.
Halo CRM: Support Platform Training Videos
Webinars
The following training videos demonstrate various features and functionality of our support platform, Halo CRM. Whether this is your first time using Halo CRM, or you need a simple refresher on some of the key functions, please use these videos as a helpful guide.
Halo: Your New Customer Support Platform
Webinars
Learning Architect Conor McKenna will guide you through a tutorial on navigating our new support platform, Halo, and provide an overview of its key features.
Xline Price Lists
Webinars
Senior Application Business Consultant Kevin Fields gives a demonstration on Xline Pricelists.
Xline Fixed Assets
Webinars
Learn how to effectively manage your fixed assets with our Application Business Consultant, Andrew Bishop. Discover how to record, categorise, set up, calculate depreciation, and more.
Top Tip: List Configuration
Webinars
In this short training video, Luke Driver, Xline Sales Consultant, talks you through customising screen layouts within Intact Xline.
Xline Month End Checks
Webinars
Application Support Consultant Sally Sullivan gives a tutorial on conducting month end checks within Xline.
Xline Surcharge
Webinars
V/Xline Manager Jonathan Byrne presents a comprehensive overview of the utilisation of the surcharge functionality within Xline.
Xline Future Feature: Split Screen Reconciliation
Webinars
V/Xline Manager Jonathan Byrne provides a sneak peek into the upcoming Xline feature designed for split-screen bank reconciliation.
Top Tip: Super Search
Webinars
Xline Sales Consultant Luke Driver gives his top tip on how to find data within Intact Xline, using the super search shortcut.
Report Scheduler
Webinars
UK Xline Manager Jonathan Byrne gives an overview of Report Scheduler in Xline. This feature will require Professional Services time for setup.
Top Tip: Scan Functionality
Webinars
Xline Sales Consultant Luke Driver gives his top tip on how to find customer/account information within Xline's point of sale.
Data Drill Pivot Table Demonstration
Training Videos
In this short training video, Xline ProServe Consultant Paul Prenty demonstrates how to use a pivot table in Xline to help interrogate your data. A pivot table is a quick way to summarise large amounts of data and is an extension of your data drill.
Xline: Top Tips for Using Your System
Webinars
Join Jonathan Byrne, Xline Manager for this Xline training session. Top tips will cover several areas of the system. Here, we will show little-known tips and tricks to unlock the power of Xline to assist users in the speed of use and access to information, as well as being able to configure areas to help in billing and viewing information.
Xline: CRM and Customer Communications
Webinars
One of our consultants discusses the management of leads, prospects and customers in Intact Xline CRM; the progression from lead to prospect to customer, including tender opportunities; the interactions and workflows that CRM can bring to an organisation, and more.
Xline: Access Mobile App
Webinars
This webinar covers topics including: Sales Rep Application (CRM Activities, Quotation Requests, and more); Expenses; and POD and Contactless Delivery Field Service. Join Paul Prenty, ProServe Consultant, who will also show you how the customer can enhance productivity and improve customer service levels.
Xline: Pricing and Price Lists
Webinars
This webinar covers Pricing and Price Lists. Join Kevin Fields, one of our consultants, for this online training session that covers Pricebands, Customer Pricelists, Supplier Pricelists and Price Updates.
Xline: System Administration
Webinars
This webinar covers System Administration. Join Dylan Kerley, a member of our sales team, where he focuses on the role of System Administrator; Admin password setup; Adding a new user; UAL Configuration; and Local Workstation Options.
Xline: Credit Control
Webinars
In this webinar, Training Consultant Conor McKenna explains credit control, its importance, and how to utilise Xline effectively for credit management. Credit control involves managing credit given to customers, ensuring timely payments, and maintaining healthy cash flow.